TERMS & CONDITIONS

SafeKeep Storage – Terms & Conditions

Last Updated: October 15, 2026

Welcome to SafeKeep Storage. These Terms & Conditions govern the use of our website, online rental platform, and self-storage services.

By accessing our website, creating an account, or renting a storage unit, you agree to these Terms & Conditions and any applicable rental agreement.

1. General Information

SafeKeep Storage operates a heated, gated, contactless self-storage facility located at:

SafeKeep Storage
1149 Lake Joseph Road
Seguin, Ontario, P2A 2W8
Canada

Our facility offers heated, ground-level drive-up storage units with flexible rental options and online account management.

These Terms & Conditions apply to website visitors and customers using our storage services.

2. Rentals & Payments

2.1 Online Rentals

Customers may select and rent available storage units through our secure online rental platform.

All rentals are subject to unit availability, successful payment, completion of the required rental agreement, and compliance with facility policies.

Once the rental process is successfully completed, customers will receive confirmation and the necessary access information to move into their storage unit.

2.2 Rental Terms

SafeKeep Storage offers flexible recurring rental arrangements without requiring a long-term commitment, unless otherwise specified in an individual rental agreement.

Rental charges, billing periods, and applicable fees will be displayed during the online rental process.

The rental agreement and checkout confirmation will establish the applicable terms for each customer’s rental.

2.3 Payments & Billing

  • The initial rental payment is required when completing an online rental.

  • Recurring rental payments are charged according to the billing cycle specified in the customer’s rental agreement.

  • Billing may be monthly or every four weeks (28 days), depending on the applicable rental arrangement.

  • Applicable taxes and additional charges, if any, will be disclosed during checkout.

  • Promotional rates or discounts may apply when offered.

  • Payments are processed through authorized third-party payment providers.

Customers are responsible for keeping their payment information current and ensuring payments are made when due.

Failure to make payments may result in late fees, restricted facility access, or other actions permitted under the rental agreement and applicable law.

2.4 Pricing Changes

SafeKeep Storage may adjust rental rates or fees by providing any notice required under the applicable rental agreement and Ontario law.

Updated rates will take effect according to the notice provided and the terms of the rental agreement.

3. Account Access & Contactless Entry

SafeKeep Storage operates a contactless rental and access system.

Customers are responsible for:

  • Maintaining the confidentiality of their account login information.

  • Keeping facility access codes and credentials secure.

  • Providing accurate contact information.

  • Ensuring that authorized individuals follow facility rules.

  • Securing their storage units when leaving the premises.

Access information is provided following successful completion of the rental process.

Facility access is subject to established access hours and operational policies.

SafeKeep Storage may modify, suspend, or revoke access credentials when reasonably necessary for security, non-payment, or violations of the rental agreement, subject to applicable law.

4. Permitted & Prohibited Storage Items

Customers may use their rented units for lawful storage purposes, subject to the rental agreement and facility policies.

The following items are prohibited:

  • Hazardous, toxic, or highly flammable materials.

  • Explosives, fireworks, and combustible substances.

  • Illegal drugs, stolen property, or other unlawful items.

  • Perishable food or materials that may attract pests.

  • Live animals or plants.

  • Waste, garbage, or materials that may create unpleasant odours.

  • Items that may damage the facility or create safety risks.

Customers must not use storage units as residential accommodation or for any unlawful activity.

Customers are responsible for ensuring that stored items comply with applicable laws and facility requirements.

5. Facility Security & Customer Responsibilities

SafeKeep Storage provides security features including:

  • Controlled gated access.

  • 24/7 video surveillance.

  • Well-lit premises.

  • Individual storage units with ground-level drive-up access.

These measures are intended to support facility security but do not guarantee protection against theft, damage, or other unforeseen events.

Customers are responsible for:

  • Properly securing their storage units.

  • Maintaining appropriate insurance for stored belongings.

  • Keeping their units clean and free from prohibited materials.

  • Reporting suspicious activity or facility damage.

  • Using the premises safely and responsibly.

SafeKeep Storage does not automatically provide insurance coverage for customers’ stored belongings.

Customers are encouraged to obtain suitable insurance coverage through their own insurance provider.

SafeKeep Storage’s responsibility for loss or damage is governed by the applicable rental agreement and law. Nothing in these Terms excludes liability that cannot legally be excluded.

6. Rental Termination & Move-Out

6.1 Customer Termination

Customers may terminate their rental agreement by following the notice and move-out requirements specified in their rental agreement.

Before completing a move-out, customers must:

  • Remove all belongings from the storage unit.

  • Leave the unit clean and free of waste.

  • Remove any personal locks or equipment, where applicable.

  • Complete any required move-out notification or confirmation process.

  • Settle outstanding charges.

Refunds, credits, or adjustments for unused rental periods, if applicable, will be determined according to the rental agreement and applicable law.

6.2 Termination by SafeKeep Storage

SafeKeep Storage may terminate a rental agreement for reasons including:

  • Failure to pay rental charges.

  • Violation of facility rules.

  • Storage of prohibited or unlawful items.

  • Misuse of the facility.

  • Other material breaches of the rental agreement.

Any termination, access restriction, or enforcement action will be carried out in accordance with the rental agreement and applicable law.

6.3 Unpaid Accounts & Abandoned Property

Outstanding rental balances may result in collection or enforcement procedures permitted under the rental agreement and applicable Ontario law.

Any handling, sale, or disposal of stored property will be subject to applicable legal requirements.

7. Website & Online Account Use

Customers and website visitors agree not to:

  • Attempt unauthorized access to accounts or systems.

  • Interfere with website or rental platform functionality.

  • Submit false or misleading information.

  • Use automated tools to disrupt or misuse the website.

  • Engage in fraudulent or unlawful activities.

Website content, branding, photographs, and other materials owned by SafeKeep Storage may not be reproduced or distributed without permission, except as permitted by law.

8. Privacy & Personal Information

SafeKeep Storage collects and processes personal information necessary to manage rental accounts, payments, customer communications, and facility operations.

Personal information is handled in accordance with our Privacy Policy and applicable Canadian privacy legislation.

Third-party service providers, including our rental management and payment processing platforms, may process information as necessary to provide their services.

For additional information, please review our Privacy Policy.

9. Changes to Terms & Conditions

SafeKeep Storage may update these Terms & Conditions periodically to reflect changes in operations, services, legal requirements, or business policies.

Updated website terms will be published with a revised effective date.

Changes affecting an existing rental agreement will be handled according to that agreement and applicable law. Posting revised website terms does not automatically amend an existing rental contract.

10. Contact Information

For questions regarding these Terms & Conditions, rental agreements, or storage services, please contact:

SafeKeep Storage
1149 Lake Joseph Road
Seguin, Ontario, P2A 2W8
Canada

Email: info@safekeepstorage.ca

Website: https://safekeepstorage.ca/

Secure Your Storage Before Opening

With a limited number of heated drive-up units available, early reservations ensure your space is secured for Spring 2026.

Whether you’re planning a renovation, preparing for seasonal transitions, or simply need reliable extra space, SafeKeep Storage offers a straightforward, secure solution.